Term and Conditions

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal shopping purposes in accordance with these Terms.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is our property or our licensors’ and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access or scrape our website

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe our premium athletic wear including:

• Accessories
• Footwear (Boots, Sandals, Shoes, Sneakers & Athletic Shoes)
• Clothing (Shirts & Tops, Hoodies & Sweatshirts, Pants, Shorts, Skirts)
• Outerwear (Coats & Outerwear)
• Dresses
• Hats

However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. Colors may appear differently depending on your monitor.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

2.3 Hygiene Products

For hygiene reasons, certain items cannot be returned:

• All types of hats
• Sandals
• Underwear (if included in Clothing category)

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability or suspected fraudulent activity.

3.2 Pricing

All prices are in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Sales Tax

Where applicable, sales tax will be added to your order total.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

Delivery times are estimates and may vary depending on your location and customs processing.

4.3 Shipping Areas

We ship worldwide except to some Asian countries and remote areas. For international orders:

• Customers are responsible for any customs fees, taxes, or import duties
• These charges vary by country and are not included in your order total

5. Returns and Exchanges

5.1 Return Policy

We want you to be completely satisfied with your premium athletic wear purchase. Returns must be initiated within 15 days of receiving your order.

Returned items must be:

• Unused and unworn
• In original condition with all tags attached
• In original packaging
• Accompanied by proof of purchase (order number or receipt)

5.2 Return Process

To initiate a return or exchange:

1. Email our customer service team at [email protected] with your request
2. We’ll provide a Return Merchandise Authorization (RMA) number and instructions
3. Securely package your items with the RMA number visible and ship to:
   Men Sport Shop Returns
   4688 Cemetery Street
   San Jose, US 95113

5.3 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.

5.4 Refund Process

Once your return is received and inspected (typically within 3-5 business days after arrival):

• We will process your refund to the original payment method
• Refunds may take 5-10 business days to appear in your account
• Original shipping fees are non-refundable
• For orders that qualified for free shipping, a $12.95 shipping fee will be deducted from your refund

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate and complete information when placing an order, including shipping address and payment details.

6.2 Customs and Import Duties

For international orders, you are responsible for:

• Any customs fees, taxes, or import duties
• Checking with your local customs office for potential fees
• Marking return packages as “Returned Goods” to avoid additional customs charges

6.3 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

7. Limitation of Liability

To the fullest extent permitted by law, Men Sport Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product or service at issue.

8. Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be resolved through good faith negotiations. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in San Jose, California.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the modified Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

Men Sport Shop
4688 Cemetery Street
San Jose, US 95113
Email: [email protected]
Hours: Monday-Friday, 9AM-5PM PST